Privacy Policy

We take your privacy seriously. This document sets out how Pearlgrovelodge gathers, handles and protects personal data belonging to guests and visitors to this site.

Last updated: 2026-07-13 · In effect from this date.

1. Who we are

Pearlgrovelodge ("we", "us", "our") runs the website at https://pearlgrovelodge.online/. Our registered address is 58 La Croisette, 06400 Cannes, FR. Privacy enquiries may be sent to [email protected].

2. Information we collect

We gather the following types of data:

• Reservation details: name, address, contact details, payment information, stay dates, dietary requirements and accessibility needs.
• Communication data: correspondence sent via our website, email or telephone.
• Website usage: IP address, browser type, device, referring URL, pages viewed, timestamps and anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is handled solely to deliver and improve our services, including:

• Processing reservations, payments and the services you book with us.
• Contacting you about your stay, sending confirmations and answering enquiries.
• Meeting legal obligations (tax records, anti-money-laundering, gaming licence requirements).
• Improving our website and services through aggregated, privacy-conscious analytics.
• Sending marketing communications where you have given explicit consent; you may opt out at any time.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom, we process data under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, contract performance, legal compliance, and our legitimate interest in operating a secure, well-run website.

5. Sharing of personal data

We do not sell personal data. It is shared only with: trusted providers acting on our instructions (payment processors, booking platforms, IT hosting) under written agreements; public authorities when required by law; and successors following a corporate reorganisation.

6. Cookies

This site uses strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. You may withdraw consent at any time by clearing browser storage for this domain.

7. Data retention

We keep reservation and accounting records for the period required by tax and gaming-licence law (typically 10 years). Marketing data is retained only while your consent remains valid. Server logs are purged within 30 days.

8. Your rights

Subject to applicable law, you may access, correct, erase, restrict or object to processing of your personal data, and request data portability. To exercise these rights, contact [email protected]. You also have the right to complain to your local data protection authority.

9. International transfers

Where personal data is transferred outside the European Economic Area, we ensure adequate protection through Standard Contractual Clauses or equivalent safeguards.

10. Children

This website is intended for adults aged 18 and over. We do not knowingly collect personal data from children under 16. If you believe such data has been submitted, please contact us so we can remove it.

11. Changes to this policy

We may revise this policy from time to time. The "Last updated" date at the top reflects the current version. Significant changes will be announced on this website.